英语翻译要求：1.因为是对客户,语气要求有虔诚礼貌和尊敬.

The specific reason of this matter was still under investigation by our company. We would like to find out the way to solve it first. Our proposal is, can we send the printed set of headings to you so that you can arrange people to packaging ?

We are still investigating the specific reasons of this issue,and we would like to solve it first.Our proposed resolution is that we send the hand tags to you so that you can arrange your people to tag them to the products.
套头标:hand tag 或 barcode label