事情是这样的,好多天前有位客人下了订单,然后就突然消失了,今天他回了邮件给我,内容是:I'm so sorry,my oldest sister was diagnosed with terminal cancer and passed away immediately.I have been out of it lately.I will make payment today (请问换了是我应该怎么回这封邮件呢?帮我用英语写吧!是作为一个朋友的角度)

问题描述:

事情是这样的,好多天前有位客人下了订单,然后就突然消失了,今天他回了邮件给我,内容是:I'm so sorry,my oldest sister was diagnosed with terminal cancer and passed away immediately.I have been out of it lately.I will make payment today
(请问换了是我应该怎么回这封邮件呢?帮我用英语写吧!是作为一个朋友的角度)

I am so sorry to hear that...

I am terribly sorry to hear the tragic news.Please give my condolences to your family for me.Don't worry too much about the payment.You could settle it when it's convenient for you.Sorry again for you...