The aim of a hotel is to caerte a home away fome for all the travling guests who need rest food.

问题描述:

The aim of a hotel is to caerte a home away fome for all the travling guests who need rest food.
and drink .the Front Office of a hotel is not only its"shop window"but also its"nerve center".The Front Office staff's dfficiency and personality are of great importance to the realization of the hotel's aim.it is within thiis depaortment that the guest's vacation or businss,and indeed,the hotel's operation itself are made or ryined.
The Front Office staff seem to"do it all"----receive reser--vation,register guests,assing rooms,distrbute baggage,store guests' valuables,provide information,deliver malis and messages,exchange forvide currencies,check room occupancies,check gues out and so on

酒店的目的就是为所有的旅客创造一个能够休息和饮食的家.酒店的前厅不仅仅是一个“贸易橱窗”,同时也是酒店的“神经中枢”.前厅员工的工作效率以及品格对于实现酒店的目标有着至关重要的作用.酒店为旅客的假期或者出...