英语翻译
英语翻译
前期担任行政秘书后调整为客服主管：
1.跟进管理费、电费及有偿服务费收缴事宜,确保收缴率.2.跟进客户入住、二次装修、报批消防事宜.3.负责接待客户投诉,并及时安排人手予以处理.4.定期或不定期拜访业户,进行客户满意度问卷调查,并提交统计分析报告,与业户保持良好的沟通.5.协助管理部主管协调保安、绿化、清洁、工程之间的关系.6.负责处理一般突发事件,并向管理部主管汇报.7.进行OA系统操作.8.完成上级指派的其他工作.
麻烦翻译下上述,那我也会,.
Early as Executive Secretary,after adjustment for the Manager:
1.Follow-up of management fees,electricity and the collection of paid services,to ensure that the collection rate.2.Customers in follow-up,secondary decoration,the approval of the fire.3.In charge of receiving customer complaints,and timely arrangements for staff to deal with it.4.Visited regularly or irregularly industry operators,customer satisfaction surveys and statistical analysis to the report,households and industry to maintain good communication.5.Assisting in the management of the Ministry in charge of coordinating the security,green,clean,the relationship between the works.6.Responsible for handling emergencies in general and the Department of Management in charge of reporting.7.OA system to operate.8.Superiors assigned to complete the other work.