英语翻译（1）公司全体员工均应以尽可能快的速度响应顾客的需求或抱怨并准确记录,响应时间不多于一个工作日（含法定休假日）；对顾客的承诺说到做到,并及时追踪回馈.（2）定期进行市场调研和环境扫描,警觉顾客需求或市场环境的变化,及早应变,快速抢占边缘市场,迅速捕捉新出现的市场机会.

1.All employers in the company must response to customers' demands and complains as quick as possible. The time for the respones is limited in 1 working day(including holidays). The promises to the customers have to be done and feedback to the customers must be sent without delay. 2.Periodic market researches and “environmental scans”(“环境扫描”英语里没有，中文里有没有都不知道）are required. We must be sensitive to customers' demand and the variation of the environments., and we should quickly response to the changes, take over the marginal markets and capture the new market occasions. 下面那俩家伙一看就是机器翻译的，什么“all the staff of the company”，发出去要被人笑死的。

(1) all the staff of the company shall be the speed response as soon as possible demand of customer or complain and accurate records, response time not more than a business days (including statutory holidays); The commitment to customers, and promptly mean to do follow-up feedback.
(2) regular market research and environmental scanning, alert customer requirements or the change of market environment, early strain, fast preempted edge market, quickly capture new market opportunities. 里饿死我了

(1) all the staff of the company shall be the speed response as soon as possible demand of customer or complain and accurate records,response time not more than a business days (including statutory ho...