帮忙写一封英文邮件!2013/12/19 在雅诗兰黛的官网买了2个石榴面霜(Vita-Mineral Moisture Creme),可是发现只收到一个,订单号码是2301609444 ,

问题描述:

帮忙写一封英文邮件!
2013/12/19 在雅诗兰黛的官网买了2个石榴面霜(Vita-Mineral Moisture Creme),可是发现只收到一个,订单号码是2301609444 ,

Hi, I bought two packages of Vita-Mineral Moisture Creme from the official website of Estee Lauder on Dec.19, but only one package was delivered. Please help check the order 2301609444 and revert whether the second package will be delivered soonest. Thank you.

To Whom It May Concern,
I am writing to complain about one of my recent purchases on Estée Lauder website.I ordered 2 bottles of Vita Mineral Moisture Creme on 12/19/2013,but I only received one of them.The order number for this purchase is 2301609444.
I am asking for a quick confirmation of this issue and a solution for it such as sending me the missed one or a refund.
With regards,
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