a letter of complaint

问题描述:

a letter of complaint
CET-4
1.事情的起因
2.与书店交涉的过程
3.呼吁服务行业提高服务质量

Oct.24,2007Dear Manager:Much to my regret,I write this to place a complaint against your bad service in your bookstore.Last week I ordered a dozen of book on International Politics in your bookstore.Y...